Important things you need to know 

Returns, Cancellations & Problems

Here at Title Merchandise LTD each product is custom made to order which means we are unable to offer a refund unless the product in question does not match your order or the product is faulty. In the case of a faulty item please send photographs and description of the problem to info@titlemerch.co.uk and our customer services team can help you from there. We will not be able to take any action until the product in question has been returned to us at Title Merch for an assessment. We retain the rights to offer account credit, a refund or re-print depending on the problem. We cannot acept returns or process refunds because of sizing issues.

Refunds can only be offered before any work has been undertaken, if you need to cancel your order please call us on 01842 646782 as soon as possible. We retain the rights to substitute products for similar products in the event of shortages or misprints where applicable. Failure to inform us of a problem with your order within 48 hours of receiving the goods will mean the order is deemed to have been accepted and checked. 

Delivery/Delays

Unfortunately we cannot accept any responsibility for failure on the part of any courier or delivery service used to deliver the goods or any losses incurred. We cannot be held responsible for any delays on your order due to stock issues or production problems such as mechanical difficulties. 

Payment

Full payment is required before any work can be started. We accept direct bank transfer, Paypal and all major credit card payments 

Turnaround Time

Our general turnaround time is 10-14 business days from artwork aproval and payment. We can sometimes offer a rush order service on request for a small charge. 

 

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How many colours are in this design?

You now have multiple elements making up this screenprint design

Select the colours that appear in your design.

You need to specify the total number of unique colours used across all the elements in your design.

This helps us determine the pricing based on the number of colours in your design.

  • (plus white base)

You can also specify the colours used in your design eg "Red", "Blue", "pantone 1809".

If you dont tell us, our professional designer will work it out for you.

  • (plus white base)

Currently selected Colours

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How many colours are in this design?

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How many colours in your design?

4 Colours

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    COLOR PICKERS GO HERE
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Re-use existing screen print designs

You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

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Your layout contains images that have been resized to the point where they may appear blurred.

Below-quality images listed

Your layout contains images that appear outside the design area.

You cannot save the product until you have moved the images within the design area.

Your layout contains images that appear outside the design area.

Your layout contains overlapping images.

You cannot save the product until you have moved the images so they are not overlapping.

Blank product purchase is not allowed

You will not be able to purchase this product until you add a decoration design.

Inactive blank product in use

Minimum quantity requirements not met

You will not be able to purchase this item until you have increased the quantity.

Screen(s) still updating...

You will not be able to purchase this item until all re-used screens have been updated.

Your layout contains images that have been resized to meet the 25 megapixel limit for raster images and they may appear smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

By clicking OK, you are agreeing to accept the final product regardless of image quality. Click Cancel if you want to go back and fix the images.

 

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